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Sync FAQ
Questions and Answers - General
Which kinds of data can I synchronize?
You can synchronize data from any of these three categories: Contacts, Calendar, and Tasks.
Which data formats do you support?
  • Contacts: vCard 2.1
  • Calendar: vCalendar 1.0 (vEvent)
  • Tasks: vCalendar 1.0 (vTodo)
Can I sync my mobile devices?
Yes. The latest release of our Sync product offering includes the ability to sync data to a user's BlackBerry mobile device and/or Windows Mobile device. In addition we will continue to develop additional sync clients, including those that support mobile devices.

Commercial clients and the existing Funambol clients may work with our server, provided they use the data formats listed above.
Can I schedule automatic synchronizations?
Yes. You can schedule the plug-in to automatically synchronize your data, as frequently as every 30 minutes.
I made some changes to my company directory or a shared calendar, but those changes aren't displayed in the webmail interface. Why not?
The company directory is maintained by your domain administrator. When you sync the company directory with Outlook, Outlook allows you to make changes to company directory entries. These changes, however, will remain on your computer only, and will not be applied to the actual company directory.

Likewise, events in another user's shared calendar are maintained by its respective owner. When you sync another user's shared calendar with Outlook, Outlook will allow you to make changes to that user's calendar, but those changes will remain on your computer only, and will not be applied to the user's shared calendar.

When attempting to synchronize items you have changed, either in the company directory or in a user's shared calendar, you may receive an alert message, explaining that you have changed some read-only items.
What kind of synchronization server do you use?
We use a version of the "generally available" Funambol Data Synchronization Server, Version 6.0, extended to operate against our databases (http://www.funambol.com/opensource/).
Did you write the Sync plug-ins from scratch?
No. The plug-ins are based heavily on the open-source Funambol Outlook plug-in, BlackBerry plug-in, and Windows Mobile plug-in.
Questions and Answers - Outlook
Which versions of Outlook do you support?
The plug-in supports Outlook 2002 (XP), 2003, and 2007, running on Windows XP and newer.
I use Outlook on different computers. Can I synchronize my data between those multiple copies of Outlook?
Yes. Just install the plug-in on each of those computers, and synchronize each normally.
Can I move my synchronized folders around in Outlook?
Yes. As long as folders remain within the root folder (specified in the Advanced Options section, for each type), the data should remain synchronized.
Questions and Answers - Blackberry Device
Which BlackBerry devices do you support?
The plug-in supports all BlackBerry devices with BlackBerry Operating System version 4.2.1 or greater.
How can I install the BlackBerry plugin?
Installing software on a BlackBerry can be done in two ways. If your service provider and your device support it, you can install over the air. Otherwise, you will need to download the software to your PC and install it through the BlackBerry Desktop Manager.
Questions and Answers - Windows Mobile
Which Windows Mobile devices do you support?
The plug-in supports all Windows Mobile devices with Microsoft Windows Mobile, version 5 or later.
How can I install the Windows Mobile plugin?
Installing software on a Microsoft Windows Mobile® device can be done in two ways. If your service provider and your device support it, you can install over the air. Otherwise, you will need to download the software to your PC and install it through ActiveSync.

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